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Welcome to Continental Home Loans
At CHL, our clients aren’t just numbers. When you work with us, you’ll have a dedicated team that follows along with you for the entire process, from application to closing. We’re there for you each and every step of the way, cushioning you from those inevitable bumps in the road. Our team won’t talk at you, they’ll communicate with you. Our success is dependent on yours, and we wouldn’t have it any other way. Click to view “Welcome” video message from President, Michael McHugh.
I just wanted to give my feedback on two of your employees. Both Wendy Jiles and Joseph Campagna were both friendly and helpful during this very stressful process. They walked me through every step and kept me updated on everything. They were fast and efficient. I think they really deserve credit for the incredible job they did.
To Whom It May Concern:
I want to be sure to let you know that Continental Home Loans employee Wendyann Jiles has been so consistently helpful and kind in guiding me and my family through our mortgage application process. This is our first home purchase, and Wendyann has been clear throughout in letting us know what documentation is necessary, and in making sure the process moved along smoothly. Because of Wendyann, I will be sure to recommend Continental Home Loans whenever mortgages are mentioned. Thank you.
I wanted to take a few minutes to write to you and let you know what a pleasure it has been to work with Mary Christine Ambs. She was extremely efficient, professional, intelligent and organized.
I had entered the processes with great trepidation after hearing many horror stories of lost papers, poor communication etc. from friends. Christine never misplaced anything, and calmed my anxiety concerning getting the correct papers. She took her time to clearly explain each step and what would come next, every time I spoke to her.
I can honestly say that she was the one person who provided me with the needed clarity and assistance during a very difficult processes. I actually looked forward to hearing from her, because I knew she would be kind, clear and patient.
In closing both Christine and Bryan Kaplan were excellent to work with and are a real asset to your company. When I need another home loan I will be certain to use Continental Home Loans.
I have never purchased a home before so my first experience was with Aric Lemon and Continental Home Loans. I located a prospective residence online and contacted Aric for the first time on May 20th 2013.
Aric coached me through the entire new home buyer process and was very responsive to all phone calls and emails which was very important to me. My home was not very expensive so it was impressive to me that Aric provided terrific service to such a small time client.
Home buying can be a lengthy process so when I finally closed on my property it was August 1st 2013 and even though the process took several months the paperwork education and time invested was worth it as the process went as expected free of any hiccups.
I would not hesitate to work with Continental Home Loans and Aric Lemon in the future.
Good Morning Frank,
I am writing to express our profound gratitude for your helping us achieve our first home.
You made the process smooth, speedy and effortless. From the Litchfield home to Legion, you were the consummate professional and always courteous even as you advised us of what was in our best interest versus what was not. We were blessed the day that Mr. Mallilo recommended you to us and we will definitely pay it forward by referring you to our friends. Thank you so much.
Scott & Nordia R.
“Dear Rob, we just wanted to extend our sincere gratitude for all you help and expertise during our home buying experience. We appreciate you answering all of our questions and making this experience enjoyable. You are a true professional.”
—Jen & Mike, NY
I want to thank you for everything you did for Josh and I during our loan process for our new home! I remember when I first started talking to you about every loan and program available for new home owners. You did so much homework for us and always tried your best to do everything in your power to get us the best loan, the best program and the best rate. You are an honest man that goes above and beyond for your clients. You always kept us in the loop on this whole process, which is very overwhelming for first time buyers. There wasn’t a day that went by that you didn’t call me to give me an update on our loan. When it came time to finally lock in the interest rate you made sure that you did everything in your power to get us the best interest rate possible. You pulled through on that promise and we appreciate you working with us on it. I can’t say enough good things about you, Ed. You are an honest, hardworking, jump through the hoops type of fella and I will always recommend you in the future. Thank you Ed for your dedication, hard work and exemplary customer service!